shift supervisor - Store# 09989, LOTZ & FORD RD

About the role

As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Every shift is a chance to brighten someone’s day while maintaining store operations and standards.

Responsibilities

• Maintain regular and consistent attendance and punctuality
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays
• Uphold store operating policies and standards, including quality beverages and food products, cash handling, and store safety and security
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients
• Delegate tasks to other employees and coordinate the tasks of two or more employees

Requirements

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests
• At least six months of experience delegating tasks or coordinating the work of two or more employees

Skills

• Ability to direct the work of others
• Quick learning and adaptability
• Effective oral communication
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance, plus other voluntary insurance benefits
• Short-term and long-term disability coverage
• Paid parental leave and family expansion reimbursement
• Paid vacation accruing at 0.01961 hours per 40-hour week (up to 40 hours annually, or 64 hours in California) after an introductory period
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on location
• Additional pay for working on one of eight observed holidays
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care and DACA reimbursement
• Compliance with applicable state and local leave laws, including the Colorado Healthy Families and Workplaces Act

Benefits are subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For more details, visit starbucksbenefits.com.