shift supervisor - Store# 09955, LYON TOWN CENTER

About the role

As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Every shift is a chance to brighten someone’s day while maintaining store operations and ensuring quality beverages and food products.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Adhere to store operating policies and standards, including cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customer customizations.
• Delegate tasks to other employees and coordinate the work of two or more employees.
• Interact constantly with customers, fulfilling their requests and building relationships.

Requirements

• Six months of experience in a customer-facing role requiring constant interaction.
• At least six months of experience delegating tasks or coordinating the work of two or more employees.

Skills

• Ability to direct the work of others.
• Quick learning and effective oral communication.
• Knowledge of the retail environment.
• Strong interpersonal and teamwork skills.
• Ability to build relationships.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability coverage.
• Paid parental leave and family expansion reimbursement.
• Paid vacation accruing at 0.01961 hours per 40-hour week (up to 40 hours annually, 64 hours in California) after an introductory period.
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on location.
• Additional pay for working on one of eight observed holidays.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program (Starbucks College Achievement Plan).
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.
• Compliance with state and local leave laws (e.g., Colorado Healthy Families and Workplaces Act).