shift supervisor - Store# 07289, SHREWSBURY

About the role

As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community. Every shift is a chance to brighten someone’s day by creating a warm and welcoming environment where every cup of coffee sparks connection. We are invested in your growth journey, empowered through developmental experiences and our industry-leading benefits.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Adhere to store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients.
• Delegate tasks to other employees and/or coordinate the tasks of two or more employees.

Requirements

• Six months of experience in a position that required constant interaction with and fulfilling the requests of customers.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Skills

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Benefits

• Medical, dental, and vision insurance, as well as basic and supplemental life insurance and other voluntary insurance benefits.
• Short-term and long-term disability coverage.
• Paid parental leave and family expansion reimbursement.
• Paid vacation accruing at 0.01961 hours per 40-hour week (up to 40 hours annually, or 64 hours in California) after an introductory period.
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on work location.
• Additional pay for working on one of eight observed holidays.
• 401(k)-retirement plan with employer match.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.
• Compliance with applicable state and local laws regarding employee leave benefits, including the Colorado Healthy Families and Workplaces Act.