shift supervisor - Store# 03363, NORTHGATE WAY DRIVE THRU

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry‑leading benefits.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Knowledge, Skills and Abilities

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Schedule

Flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, plus other voluntary insurance options.
• Short‑term and long‑term disability, paid parental leave, and family‑expansion reimbursement.
• Paid vacation accrual (0.01961 hours per hour worked, up to 40 hours annually; 64 hours in California) after an introductory period.
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on location.
• Additional pay for work on eight observed holidays.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Quarterly bonus opportunity, incentivized emergency savings, and financial‑well‑being tools.
• 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program (Starbucks College Achievement Plan).
• Student loan management resources and other educational opportunities.
• Backup care and DACA reimbursement.
• Compliance with applicable state and local leave laws, including the Colorado Healthy Families and Workplaces Act.