shift supervisor - Store# 03282, KENMORE SQUARE

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry‑leading benefits.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients.
• Delegate tasks to other employees and/or coordinate the tasks of two or more employees.

Requirements

• Six (6) months of experience in a position that required constant interaction with and fulfillment of customer requests.
• At least six (6) months of experience delegating tasks to other employees or coordinating the tasks of two (2) or more employees.
• Ability to maintain regular attendance and punctuality (with or without reasonable accommodation).
• Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ability to meet store operating policies and standards (quality beverages, cash handling, safety, etc.).

Skills

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Schedule

Flexible scheduling that may include early mornings, evenings, weekends, nights, and holidays.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short‑term and long‑term disability coverage.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation accrual (0.01961 hours per hour worked, up to 40 hours annually; 64 hours in California) after an introductory period.
• Sick time accrual (1 hour for every 25 or 30 hours worked, depending on location).
• Additional pay for eight observed holidays.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Quarterly bonus opportunity.
• Incentivized emergency savings and financial‑well‑being tools.
• 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program (Starbucks College Achievement Plan).
• Student loan management resources and other educational opportunities.
• Backup care and DACA reimbursement.
• Compliance with applicable state and local employee leave laws.