Shift Supervisor (Restaurant)

Shift Supervisor Position Summary

The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.

Essential Duties and Responsibilities

• Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
• Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
• May assist GM with interviewing and hiring of new Team Members
• Rallies team and personally provides exceptional Guest Service
• Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook

Requirements

• 1-2 years of supervisory experience in the food service industry.
• Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
• Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
• High School Diploma or Equivalent

Additional Info

Physical Demands and Work Environment:

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds.
• Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment