Shift Supervisor Post Falls Location

Join the team at Capriotti's, the award-winning sandwich shop from Las Vegas!

Pay

$15 - $18 an hour base wage with additional $4-$6 per hour in tips.

Benefits

• Paid training
• Opportunities for raises and promotions
• Flexible working hours
• Free meals
• Employee discounts
• Paid time off (PTO)
• Comfortable work attire: t-shirt (provided), jeans, and tennis shoes

About the role

Shift Supervisors lead a shop during a shift to ensure Capriotti's guests receive exceptional service and operational excellence is consistently achieved throughout a shift.

Responsibilities

• Delegate duties and fairly assign specific tasks to ensure team members are prepared for our guests.
• Responsible for the training and development of team members.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Capriotti's procedures and operational policies, cash handling, sanitation and safety/security, to ensure the safety of all team members and guests during each shift.
• Assist with labor management costs.
• Acts with integrity, honesty and knowledge to promote the Capriotti's values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
• Maintain cleanliness and organization throughout the shop and ensure proper set up and breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintains a positive work environment for team members and guests during each shift.
• Greets guests to make them feel welcome and comfortable.
• Prepares and role models all Capriotti's menu items according to Capriotti's standards for quality, consistency and timeliness.
• Oversees food quality production of others for quality and standards.
• Follows sanitation and safety procedures including knife handling and kitchen equipment.
• Maintains regular and consistent attendance and punctuality.

Requirements

• Excellent guest service skills required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all team members informed.
• Flexible schedule; could include nights, weekends.

Physical Requirements

• Ability to withstand work conditions in temperatures of 30 degrees F or less and up to 100 degrees F.
• Ability to move throughout the restaurant for extended periods at a time.
• Can move 50 lbs. for a distance of up to 10 feet.
• Ability to balance and move up to 25 lbs. for distances of up to 50 feet.

Qualifications

• High school or equivalency required; college coursework or degree preferred.
• Previous Supervisory and Hospitality Industry Experience Preferred.
• At least 18 years of age.

Schedule

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability