Shift Supervisor -North Carrollton Store

Essential Functions/Duties

• Ensures 100% world-class customer service.
• Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable.
• Handling and processing of incoming donation flow in and out.
• Ensures loss prevention and risk management policies and procedures.
• Ensures a neat, clean, organized, and safe facility.
• Aids in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
• Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
• Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner.
• Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as required.
• Performs assigned duties within the framework of our Guiding Principles and Core Values.
• May be asked to participate in activities outside of Goodwill Dallas.
• Attends in-service and related training as assigned by the Team Leader.
• Performs other duties as assigned by the Team Leader.

Additional Functions/Duties

• Perform other duties as assigned by the Assistant Team Leader.

Qualifications/Competencies

• Experience in a business setting preferred.
• G.E.D or high school diploma preferred.
• Basic computer skills.
• Ability to read, write, speak and understand the English language.
• High School education or equivalent is required.
• A minimum of two (2) years retail and one (1) year supervisory experience.
• Prefer working experience with people who have disabilities and/or previous Goodwill experience.
• Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system.
• Purchasing Authority: No Purchasing Authority