Shift Supervisor MD2 (74684)

About the role

Inter-Con is one of the largest privately held security companies in the world, providing comprehensive security solutions to businesses, governments, and public utilities. The company maintains a distinguished client list including federal, state, and local governments, multinational corporations, public utilities, and high net worth individuals. Internationally, Inter-Con is the premier provider of diplomatic security services, safeguarding dozens of U.S. Embassies and other embassy locations worldwide.

Responsibilities

• Conduct thorough and detailed training on a range of different topics with the guard force.
• Select appropriate training methods or activities (e.g., real-life scenarios and simulations, mentoring, on-the-job training, orientation classes).
• Keep accurate records and logs of all training conducted.
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
• Stay up-to-date on new training methods and techniques.
• Assess instructional effectiveness and determine the impact of training on employee skills.
• Gather feedback from the Training Manager and your trainees after each educational session.
• Partner with clients and liaise with leaders to accomplish any last-minute requirements.
• Maintain an updated curriculum database and training records.
• Manage and maintain local IC training office and equipment.
• Research and recommend new training methods when needed.
• Be prepared to help with post-coverages when the need arises.
• Be available to work differing hours and shifts based on client/officer needs.

Qualifications

• Communicate effectively in the English language, both verbally, in writing, and over various communications systems.
• Exercise good judgment, courage, alertness, an even temperament, and ability to render satisfactory performance through knowledge of his/her position responsibilities.
• Maintain poise and self-control during situations that involve mental stress; such as fire emergencies, explosions, civil disturbances, and building evacuations.
• Understand and apply written and verbal orders, rules, and regulations.
• Interpret printed rules and regulations, detailed written orders, training instructions and materials from the Training Manager.
• Meet all applicable licensing, registration, and certification requirements in the state in which the officer's assigned facility is located.
• Prepare and submit training reports that are legible, accurate, and complete.

Skills

The ideal candidate will possess strong interpersonal and communication skills, as well as the ability to handle stressful situations calmly and effectively. They should also be proficient in using various communication systems and have a keen eye for detail.

Benefits

Inter-Con offers competitive benefits packages, including health insurance, retirement plans, and paid time off. The company also provides a supportive work environment where employees can thrive and grow their careers.

Pay

Compensation details are confidential and will be shared upon successful completion of the application process.

Schedule

Hours may vary based on client and officer needs, and candidates may be required to work varying shifts and weekends.

Benefits

Inter-Con offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. The company also provides a supportive work environment where employees can thrive and grow their careers.

License

Pursuant to the California Consumer Privacy Act, applicants must review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy, which explains the categories of personal information we collect and use.