Jobs · Management · New York

Shift Supervisor - Inwood Shelter

Bowery Residents'​ Committee · Manhattan, NY · 4 days ago
ManagementFull-time

About the Role

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you'll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

What You'll Do

  • Supervise Community Technicians and operations support staff
  • Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
  • Ensure staff follow all agency policies, procedures, and documentation standards
  • Review and maintain accurate records, reports, and clinical notes
  • Respond to incidents and provide guidance to staff as needed
  • Participate in weekly program and leadership meetings
  • Provide emergency First Aid/CPR assistance when required
  • Perform related duties as assigned

Schedule

Full-time, 37.5 hours per week. Programs operate 24/7; various morning, evening, and overnight schedules available.

Who We're Looking For

  • High School Diploma or GED required
  • Bachelor's degree preferred
  • Experience working in homeless shelters or similar settings preferred
  • At least one year of supervisory or lead experience preferred
  • Knowledge of addiction and recovery processes
  • Strong computer literacy and documentation skills
  • First Aid and Fire Safety certifications required (or willingness to obtain)
  • CPR certification required (or willingness to obtain)

What We Offer

  • Health insurance and paid sick time start day one
  • 3+ weeks paid vacation, 12 holidays, plus sick and personal time
  • 403(b) retirement plan with employer match
  • Tuition assistance and career advancement opportunities
  • Work with a mission-driven team committed to staff wellbeing

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