SHIFT SUPERVISOR (FULL TIME AND PART TIME)

Location: Capital One Cafe Eastview Mall - 02 Eastview Mall, Victor, NY 14564

Req ID: 1555281

About the role

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Responsibilities

• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers, and discipline employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity, and safety.
• Act as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees, and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Requirements

• Hospitality and coffee experience required.
• Open availability preferred.

Pay

$18.50 per hour to $20.00 per hour

Schedule

Full and part time schedule; hours and days may vary. More details provided upon interview.

Benefits

Full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.