Shift Supervisor, Food & Beverage (Part-Time Hourly) - Universal Kids Resort

JOB SUMMARY

Responsible for revenue generation in multiple Food & Beverage venue locations, overseeing stock inventory, leading and overseeing the training of Team Members, ensuring Guest service standards are met and operational readiness of indoor and open-air locations.

JOB RESPONSIBILITIES

• Assists Management with the consistent execution of Guest Service and operational standards.
• Performs all operational duties related to the daily opening and closing of locations to include but not limited to inventory, performing audits, and completing the end-of-day process.
• Ensures the safety of Guests and Team Members working within the Food & Beverage department by reviewing and revising safety practices and procedures and responding to potentially unsafe conditions.
• Cook and use feedback forms to document and maintain safe Team Member actions in accordance with UDX policy.
• Develops, coaches and trains all Food & Beverage Team Leads and Team Members.
• Manages labor budgets for assigned venues.
• Creates venue schedules for Assistant Manager approval.
• Maintains positive relationships and partners with other departments to ensure that departmental goals are being met while maintaining company standards.
• Responsible for maintaining the quality, cleanliness and facility maintenance standards to ensure assigned venues are “Show Ready” for Guests at all times and in back-of-house areas for Team Members.

QUALIFICATIONS

• Consistent attendance is a job requirement.
• Certified Professional Foods Manager (CPFM) certification required.
• A high school diploma or GED required.
• 1+ years of leadership experience required; or equivalent combination of education and experience.