Shift Supervisor

About The Role

At Wonder, we want to make world-class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of this mission by overseeing our kitchen operations to ensure top-notch food quality and service for customers.

Role Details

• Pay Rate: $21.00

• Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM

• Job Location: Westfield

• Position Type: Full-time & Part-time

Responsibilities

• Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties

• Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service

• Receive and process all kitchen orders and deliveries in line with company protocol

• Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering

• Maintain the appropriate safety, sanitation, and hygiene practices across all back-of-house areas and in line with the cleaning schedules

• Monitor the kitchen operational costs and ensure budget guidelines are followed

• Ensure all kitchen equipment is used safely, securely, and is in full working order

• Perform the relevant briefings with front and back-of-house staff pre- and post-service

• Ensure all operating and quality standards are met

• Always present a professional and ethical leadership style

• Participate in training, coaching, and development for restaurant employees

Qualifications

• At least 1 year of experience supervising and/or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant

• Ability to lead and motivate a team in a fast-paced environment

• Attention to detail and a strong drive for efficiency and accuracy

• Demonstrates professionalism and adheres to policies and procedures

• Effective verbal and written communication skills

• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US

• Must be able to lift 50 pounds

• Must be able to stand for a full shift while working

• Must have open availability, including night and weekend availability

• Food Manager Certificate as required by State, County or Local Health Departments

Benefits

• Medical, Dental, and Vision Insurance

• 100% employer-paid Life Insurance

• 401K Retirement Plan

• Employer match for Health Savings Account (HSA)

• 1.5x Pay rate on company holidays

• Learning and Development opportunities to advance your career

• Employee Stock Employee Discount

Note

Some of our benefits vary by state and depend on the number of hours you work.