Shift Supervisor

Position Overview

S:US is currently seeking a Shift Supervisor for their families with children shelter located at Echo Place, Bronx, NY 10457. The Shift Supervisor will:

• Supervise ongoing individual supervisory meetings;
• Build inspections;
• Ongoing feedback regarding job performance;
• Coordinate work schedules, timesheets and requests for time off;
• Coordinate work assignments;
• Evaluate paperwork and documentation including the Security Log and Maintenance Work Order Log books;
• Coordinate security and maintenance staff training, development and evaluation;
• May be required to fulfill duties of residential aides and/or custodial personnel in their absence.

Responsibilities

Maintain fire safety which includes:

• Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation;
• Coordinate monthly fire drills and maintaining fire drill logs;
• Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers);
• Clock servicing and documenting service/inspections of all fire safety equipment;
• Provide all new program clients with written fire safety and prevention information.

Perform administrative duties as requested, including but not limited to:

• Complete transfer paperwork;
• Compete Incident Reports;
• Maintain visitor log books;
• Maintain vehicle sign outs sheets;
• Maintain roster in CARES and accurately record bedding;
• Maintain mail logs;
• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs;
• Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed;
• Aid with new family arrivals, apartment turnovers and complete intakes and program orientation;
• Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures;
• Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations;
• May be responsible for cleaning program areas after or before usage;
• Aid with move outs, curfew violators and new residents;
• Complete intakes with new residents;
• Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house workshops, and participation in other support service activities;
• Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients;
• Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned;
• Conduct periodic building and grounds inspections and make facility manager aware of findings;
• Respond to crisis and emergency situations and contact the appropriate authorities as needed.

Qualifications

• High School Diploma or GED required;
• 2+ years of experience in Security or Building Maintenance is required;
• Ability to provide crisis intervention utilizing good interpersonal skills with a high level of maturity and responsibility;
• Experience in office management and/or staff supervision is required;
• Experience working in a large residential/institutional setting with a special needs’ population is required;
• Strong writing, interpersonal, and organizational skills required;
• F-80 (Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems) is required within 6 months of employment.

Company Overview

S:US is an equal opportunity employer. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. ID 2026-18499 Work Location In Person.