Shift Supervisor
Quality Fresca LLC · Greater Wilmington Area · 4 mo ago
ManagementFull-time
Job Functions
- Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.
- Supervise shifts effectively to maintain company standards for quality, service and cleanliness.
- Train and develop crew under the direction of the T/GM or AGM.
- Maintain cooperative and harmonious working relationships with management and team.
- Conduct crew meetings prior to shifts to discuss operational procedures, promotions, security, training, safety, etc.
- Control payroll to meet company labor cost standards.
- Control inventory to meet company GAP/Variance standards.
- Maintain reports and records as specified by company standards and in compliance of State and Federal regulations.
- Maintain building and equipment using proper operating, cleaning and preventative maintenance procedures.
- Responsible for adhering and enforcing all cash procedures while in charge of a shift including cash counts, safe counts, bank deposits and assigning employees to cash drawers.
- Ensure personal appearance always meets company standards and display professionalism.
- Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.
- Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management; and at all times represent Moe’s as a professional in every aspect of performance.
Qualifications
- Must be at least 18 years old (or meet State regulated age to sell alcohol if applicable).
- Be available to work most shifts and weekends.
- Be certified through the Moe’s training program.
- Complete the 30-day probationary period.