Shift Supervisor

About the role

The Shift Supervisor will participate in the engagement, assessment and treatment planning process and as part of the team, provide interventions to address needs and goals of persons served. Report to the Residential Program Director/Assistant Residential Program Director.

Responsibilities

• Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
• Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
• Instill hope by engaging in positive interactions that promote recovery and empowerment.
• Collaborate with the staff and the persons to help them to write goals with specific action steps in order to develop effective treatment/rehabilitation recovery plans.
• Implement Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors.
• Use evidenced based practices including motivational interviewing as directed by clinical supervisors.
• Advocate that persons need to make informed choices to further their own recovery.
• Assist in provision of skill building interventions and collaborate with staff to help move a person on to the most independent setting or level of care.
• Document each person's progress in the confidential record according to established methods and procedures.
• Carry out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the residence and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting people to adapt to and cope with internal and external stresses.
• Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help people obtain services and supports including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., SSI, SSDI and veterans' benefits) or housing subsidies (e.g., HUD Section); money-management services (e.g. rep-payeeships); and transportation.
• Ensure that all people are treated with dignity and respect and that all services provided are recovery oriented and person centered.
• Participate in NAPPI or approved Agency Safety trainings.
• Adhere to Agency Safety and Risk Mitigation policies and protocols.
• Participate in gathering of data for use in Outcome Reporting.

Requirements

• Basic annual pay ranges from $51,300 to $56,300.
• Minimum requirement: Bachelors degree in Healthcare Administration or a closely related field.
• Must have any level of demonstrated knowledge of (1) recovery approaches for the treatment of individuals with severe and persistent mental illness and (2) DMH regulations.