Shift Supervisor
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Essential Functions
- Manage effectively with store management and store crews
- Supervise the store’s crew through assigning, directing, and following up of all activities
- Effectively communicate information both to and from store management and crews
- Assist customers with their questions, problems, and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
- Manage merchandise and presentation
- Price merchandise
- Stock shelves
- Execute the displays, signs, and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following POGs
Required Qualifications
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
High School Diploma or Equivalent Preferred but not required.
Pay Range
The Typical Pay Range For This Role Is $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
We anticipate the application window for this opening will close on: 09/21/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.