Shift Supervisor
About Us
Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.
Job description
We are seeking Shift Supervisors who will provide leadership and supervision for operational staff. The Shift Supervisor will ensure that operations policies and procedures are enforced at all times. The salary for the Shift Supervisors is $21 - $24/per hour based on relevant experience.
KEY ESSENTIAL RESPONSIBILITIES
- Assist the director with work schedules and assignments for the staff.
- Generates work schedules and assignments for the operations staff, security and maintenance personnel.
- Provides or arranges for house coverage for unscheduled absences and other unexpected situations.
- Provides training to new staff.
- Maintains staff and assigns tasks as necessary.
- Arranges for coverage for unscheduled absences and other unexpected situations.
- Records and responds to incidents, client issues, and complaints.
- Tracks client property and stores in lock up.
- Ensures daily census is monitored and correct; ensures CARES is updated daily.
- Performs weekly reconciliations to ensure all metro cards are accounted for and being distributed according to policy.
- Aids in the intake of new and returning clients and submits them for approval.
- Keeps records of safety, fire and building inspections.
- Maintains all fire and safety equipment to ensure it is functional at all times.
EDUCATION AND REQUIREMENTS
- A High School Diploma or GED required (Associates degree preferred)
- 3+ years of experience working in a residential and/or shelter setting
- Must have supervisory experience
- F-80 Required Experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse
- Understanding of low-income and homeless individuals and their specific needs
- Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals
- Bilingual is a plus