Shift Supervisor (49519)

Essential Duties And Responsibilities

• Provide coverage for the general welfare and safety of the shelter residents, and staff.
• Provide crisis prevention and intervention as needed.
• Complete routine resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.).
• Ensure nightly head count is completed (evening shift) and maintain CARES reports as assigned.
• Record incidents and resident’s grievances appropriate in log book and on incident report.
• Assign work-related projects to residence workers, security, and maintenance as needed.
• Inspect all cleaning and service chores assigned to residence workers to ensure completion.
• Carry out regular fire drills during day, evening, night and weekend shifts ensuring that all staff and residents follow procedure.
• Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls.
• Interview and train residence workers as directed by leadership.
• Provide coverage on an emergency basis when needed.
• Arrange for coverage for current or following shift when necessary, including residence workers, security, or maintenance.

Qualifications

• Education: High School Diploma or General Equivalency Diploma required.
• Experience: Minimum two years’ experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues, and some supervisory experience.
• Skills: Good interpersonal skills with the ability to communicate effectively both written and oral, ability to handle and prevent crisis situations with minimal supervision, some computer skills and be able to formulate incident reports, ability to work with clientele that have special needs and provide assistance with respect and compassion.

Job Qualifications

• Security Guard License and current 8-hour annual certificate F80 Fire Guard License.
• Ability to foster and promote a positive and harmonious atmosphere at the shelter.