shift manager - Store# 69087, Shoppers World, Framingham

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry-leading benefits.

Responsibilities

• Lead shifts to ensure smooth operations and a welcoming environment
• Train and develop team members
• Drive sales and maintain operational standards
• Solve problems and make decisions that enhance customer experience

Requirements

• One year of retail or customer service management experience, two years preferred
• OR four or more years of U.S. military service
• One year supervising the work of others, team-building, and coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• Short-term and long-term disability coverage
• Paid parental leave and family expansion reimbursement
• Paid vacation accrued at .01961 hours per hour worked (up to 40 hours annually, 64 hours in California) after an introductory period
• Sick time accrued at 1 hour per 25 or 30 hours worked, depending on location
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care and DACA reimbursement

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge and skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.