shift manager - Store# 59964, NORTHAMPTON, KING ST.

Summary of Experience

• One year retail / customer service management experience, two years preferred OR four years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager, you will lead with purpose and prepare for the next step in your Starbucks journey.

Responsibilities

Lead a team, run a multi-million dollar business, create a welcoming space for your community, provide exceptional customer service, manage inventory, ensure compliance with health and safety standards, and foster a positive work environment.

Requirements

High school diploma or equivalent required. Bachelor's degree preferred. One year retail / customer service management experience, two years preferred OR four years of US Military service. Strong organizational, interpersonal, and problem-solving skills. Entrepreneurial mentality with experience in a sales-focused environment.

Qualifications

Must be able to work flexible hours, including evenings and weekends. Must be able to lift up to 50 pounds. Must be able to stand for extended periods of time. Must be able to work in a fast-paced environment.

Skills

Customer service skills, leadership skills, organizational skills, problem-solving skills, multitasking skills, communication skills, teamwork skills, adaptability, and creativity.

Benefits

Medical, dental, vision, basic and supplemental life insurance, short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, sick time, additional pay for holidays, 401(k)-retirement plan with employer match, Starbucks equity program, incentivized emergency savings, financial well-being tools, tuition coverage, backup care, DACA reimbursement, and more.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

Flexible schedule, including evenings and weekends, with the possibility of overtime.