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Jobs · Management · Massachusetts

shift manager - Store# 23738, SEAPORT SQUARE

Starbucks · Boston, MA · 1 wk ago
On-siteManagementInternship

Summary of Experience

  • One year retail / customer service management experience, two years preferred OR four years of US Military service
  • One year supervising the work of others, teambuilding, coaching
  • Strong organizational, interpersonal and problem solving skills
  • Entrepreneurial mentality with experience in a sales focused environment

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager, you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community.

Responsibilities

Lead a team of baristas and support staff

  • Ensure smooth operations by managing inventory, staffing, and scheduling
  • Train and develop team members to ensure high-quality service
  • Manage cash transactions and maintain accurate records
  • Engage with customers to provide exceptional service and build loyalty
  • Collaborate with other departments to meet business goals

Requirements

Must have a valid driver’s license and reliable transportation

  • One year retail / customer service management experience, two years preferred OR four years of US Military service
  • One year supervising the work of others, teambuilding, coaching
  • Strong organizational, interpersonal and problem solving skills
  • Entrepreneurial mentality with experience in a sales focused environment

Qualifications

High school diploma or equivalent required

  • High school diploma or equivalent required

Skills

Excellent communication and interpersonal skills, ability to multitask, strong organizational skills, and a passion for coffee

  • Excellent communication and interpersonal skills
  • Able to multitask
  • Strong organizational skills
  • A passion for coffee

Benefits

  • Medical, dental, vision, basic and supplemental life insurance
  • Paid parental leave
  • Discounted company stock program (S.I.P.)
  • Financial well-being tools
  • Access to educational opportunities
  • Access to backup care and DACA reimbursement

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Schedule

Shifts may vary based on business needs

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