shift manager - Store# 09986, WORCESTER, EAST CENTRAL STREET

About the role

As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry-leading benefits.

Responsibilities

• Prepare for and lead shifts that create meaningful moments for customers and partners
• Run a multi-million dollar business during your shift
• Lead and develop a team to deliver exceptional service
• Create a warm and welcoming space for your community

Requirements

• One year of retail or customer service management experience
• Two years of retail or customer service management experience preferred OR four or more years of U.S. Military service
• One year supervising the work of others, including teambuilding and coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits for you and your family
• Short-term and long-term disability coverage
• Paid parental leave and family expansion reimbursement
• Paid vacation that accrues starting at 0.01961 hours per hour worked (up to 40 hours annually, 64 hours in California) after an introductory period
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on work location
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care and DACA reimbursement

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge and skills, experience, geographical location, and internal equity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.