shift manager - Store# 03434, PITTSFIELD

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you’ll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry-leading benefits.

Responsibilities

• Lead shifts to ensure operational excellence and customer connection
• Train, mentor, and coach partners to deliver the Starbucks Experience
• Drive sales and manage inventory while maintaining standards
• Solve problems quickly and escalate issues as needed

Requirements

• One year of retail or customer service management experience
• One year supervising the work of others, team-building, and coaching
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment

Two years of experience is preferred, or four or more years of U.S. military service may be substituted.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave and family expansion reimbursement
• Paid vacation that accrues starting at 0.01961 hours per hour worked (up to 40 hours annually; 64 hours in California) after an introductory period
• Sick time accrued at 1 hour per 25 or 30 hours worked, depending on work location
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care and DACA reimbursement

Starbucks complies with applicable state and local leave laws, including the Colorado Healthy Families and Workplaces Act. Benefits may vary by location and are subject to change based on collective bargaining agreements.

Pay

The actual base pay offered will be based on multiple factors, including job-related knowledge and skills, experience, geographical location, and internal equity. Compensation decisions are dependent on the facts and circumstances of each position and candidate.