Shift Manager - (RT2369)

At RaceTrac, our Shift Managers set the tone for success—leading by example, empowering team members, and making every guest feel welcome. If you’re a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, this is your chance to step up and make an immediate impact while supporting store operations, driving performance, and developing future leaders.

Benefits

• Competitive pay and shift‑based incentives
• Career growth opportunities – many General and Co‑Managers started as Shift Managers
• Leadership development and hands‑on training to sharpen your skills
• Flexible scheduling to support work‑life balance
• A fast‑paced, people‑first environment where your leadership matters
• Complete benefits package – medical, dental, vision, 401(k), paid time off (PTO), and more

Responsibilities

• Lead a winning team on your shift with a cheerful, can‑do attitude that motivates associates
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real‑time, offering guidance and support throughout each shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Train and guide the team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation
• Lead shift‑change communication and keep the team aligned throughout the day
• Effectively relay important updates from leadership to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges, demonstrating great leadership

Requirements

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast‑paced, high‑volume, guest‑focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team‑building skills
• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lb and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handler, alcohol server, etc.)