Shift Manager - RT0185

What's In It for You?

Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

Lead a Winning Team on Your Shift
- Set the tone with a cheerful, can-do attitude that motivates your team
- Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
- Coach team members in real-time, offering guidance and support during every shift
- Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence
- Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
- Ensure proper execution of inventory, vendor check-in, and promotional communication
- Oversee key store processes including write-offs, cash wrap, and compliance documentation
- Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability
- Effectively relay important updates from the leadership team to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Support a team culture rooted in accountability, respect, and teamwork
- Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)