Shift Manager (N)

About the role

The job is for a Shift Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee is a separate company and a separate employer from McDonald’s USA. The franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Perform a variety of tasks, including planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.
• May be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
• Manage food safety, internal communication, inventory management, daily maintenance and cleanliness, quality food production, exceptional customer service, safety and security, and scheduling.
• Train crew members as needed.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be a manager in our corporate owned restaurants.

Qualifications

Not specified.

Skills

Not specified.

Benefits

• Competitive hourly wages.
• Paid vacation.
• Health insurance.
• Tuition assistance up to $3500.

Pay

Not specified.

Schedule

Not specified.