Shift Manager-Lansing

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About the Role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Lead shifts every week, ensuring quality, service, and cleanliness.
• Monitor and improve team performance during shifts.
• Ensure compliance with McDonald’s standards on safety, security, and profitability.
• Communicate effectively with the next Shift Manager to prepare them for their shift.
• Help assigned Departments meet their goals.
• Meet and exceed targets during shifts.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule.
• Passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in corporate-owned restaurants.

Qualifications

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and prioritize responsibilities.

Skills

• Leadership skills.
• Customer service orientation.
• Time management.
• Problem-solving.
• Teamwork.

Benefits

• 10 days PTO (Paid Time Off; includes vacation, sick time, funeral, personal).
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical coverage.
• Optional insurance - including vision, dental, and Short-Term Disability.

Pay

Competitive pay.

Schedule

Flexible scheduling options.

Additional Info
Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 10 days PTO (Paid Time Off; includes vacation, sick time, funeral, personal)
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical coverage
• Optional insurance - including vision, dental, and Short-Term Disability

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchise organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.