Shift Manager in Training

About the role

A Shift Manager in Training leads shifts every week, ensuring customers receive a fast, accurate, friendly experience. They oversee and lead crew and other managers on their shift, inspire and empower the team, and take action to ensure the team meets McDonald’s standards.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards during the shift
• Ensuring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness and maintenance tasks

Requirements

• Previous Manager experience
• Experience in quick service restaurants or hospitality/re retail
• Must be 18 years or older

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment

Skills

• Leadership skills
• Teamwork and collaboration
• Problem-solving and decision-making
• Customer service

Benefits

• Competitive pay
• Bonus program
• 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com

Schedule

Shifts vary based on the restaurant's operational needs.

Pay

Details on pay structure can be found in the Benefits section.