Shift Manager in Training

About the role

A Shift Manager in Training leads shifts every week, ensuring customers receive a fast, accurate, friendly experience. They oversee and lead crew and other managers on their shift, inspire and empower the team, understand the importance of teamwork, take action to address safety, security, inventory, and profitability, and continuously learn and grow within the restaurant.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards during the shift
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks

Requirements

Previous Manager experience is required, or experience in hospitality or retail. Must be 18 years or older.

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• Experience in a managerial role, preferably in a restaurant, retail, or hospitality environment

Skills

• Leadership skills
• Teamwork and collaboration
• Problem-solving and decision-making skills
• Customer service skills
• Time management and organization skills

Benefits

• Competitive pay
• Bonus program
• 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision, and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals, and many more through MCDPERKS.com

Schedule

Flexible scheduling with a side of always feeling valued.

Pay

McDonald’s offers a job combo that fits YOU, with competitive pay and benefits.