Shift Manager in Training

About the role

A Shift Manager in Training leads shifts every week, ensuring customers receive a fast, accurate, friendly experience. They oversee and lead crew and other managers on their shift, inspire and empower the team, and take action to ensure the team meets McDonald’s standards.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards during the shift
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks

Requirements

• Previous Manager experience
• A background in quick service restaurants or experience in hospitality or retail
• Must be 18 years or older

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• The ability to work in a fast-paced environment
• Previous managerial experience, ideally within a restaurant, retail, or hospitality environment

Skills

• Leadership skills
• Teamwork skills
• Customer service skills
• Problem-solving skills
• Time management skills

Benefits

• Competitive pay
• Bonus program
• 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• and much more!

Pay

Competitive pay

Schedule

Flexible scheduling