Shift Manager-Franchise - 8252-Louisville, KY (Louisville, KY)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Assist in managing the day-to-day operations of the restaurant
• Ensure guest satisfaction through effective communication and problem-solving
• Supervise restaurant employees, providing guidance and feedback
• Oversee the preparation and service of food and beverages
• Manage inventory levels and ensure compliance with safety and sanitation standards
• Handle customer complaints and resolve issues promptly
• Contribute to the achievement of financial goals and operational objectives

Requirements

• A high school education or GED
• A valid driver's license

Qualifications

• Motivated and service-oriented personality
• Ability to work independently and as part of a team
• Strong organizational and time-management skills
• Effective verbal and written communication skills

Skills

• Customer service skills
• Leadership abilities
• Problem-solving skills
• Inventory management
• Sanitation and safety protocols

Benefits

• Health insurance
• Employee discounts
• Training and development opportunities

Pay

• $15.00 - $16.00 per hour

Schedule

• Variable schedule based on restaurant needs