Shift Manager-Franchise - 4117 - Williams Blvd - Kenner, LA (Kenner, LA)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader!

Responsibilities

• Supervise restaurant employees during their shifts.
• Ensure guest satisfaction and overall restaurant performance.
• Assist in managing the restaurant to meet operational goals.
• Oversee the preparation and presentation of food and beverages.
• Manage inventory levels and ensure proper stock rotation.
• Handle customer complaints and resolve issues promptly.
• Conduct daily operations, including opening and closing procedures.
• Train and mentor new employees as needed.

Requirements

• A high school education or GED.
• A valid driver's license.

Qualifications

• Motivated and service-oriented personality.
• Ability to work flexible hours, including weekends and evenings.
• Experience in a fast-paced environment preferred.

Skills

• Strong leadership and communication skills.
• Effective problem-solving abilities.
• Customer service orientation.

Benefits

Our benefits package includes health insurance, paid time off, and more.

Pay

$18.00 - $20.00 per hour based on experience.

Schedule

Flexible schedule to be determined based on restaurant needs.