Shift Manager-Franchise - 3741 - Northport, AL (Northport, AL)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Assist in managing the restaurant to ensure guest satisfaction and overall restaurant performance.
• Supervise restaurant employees during their shifts.
• Ensure adherence to company policies and procedures.
• Handle customer complaints and resolve issues promptly.
• Manage inventory levels and maintain cleanliness of the restaurant.
• Support the Assistant Manager or General Manager in planning and executing special events and promotions.

Requirements

• Motivated, service-oriented employee with a high school education or GED.
• A valid driver's license is required.

Qualifications

• Experience in a leadership role preferred.
• Strong communication and problem-solving skills.
• Ability to work flexible hours including weekends and holidays.

Skills

• Customer service skills.
• Leadership abilities.
• Time management and organizational skills.

Benefits

Our benefits package includes health insurance, paid time off, and more.

Pay

$15.00 per hour

Schedule

Flexible schedule with potential for overtime opportunities.