Shift Manager Facilities

Essential Functions

During assigned shift, ensures all work order requests relate to mechanical, electrical, HVAC, plumbing, carpentry, painting and other assigned areas are completed properly and timely to meet safety and service standards.

Promotes and enforces safety practices and procedures within the department.

Safeguards keys issued, key inventory, destroyed keys, and keys turned in by other employees during assigned shift.

Responds to all emergencies per established procedures, provides expertise, directs team members and resources in the event of an emergency during assigned shift.

Ensures quality consistent presentation of all products delivered to guest.

Affords adequate guidance and resources to employees to accomplish established job requirements.

Implements new or improved best practices or procedures.

Maintains ongoing knowledge of all aspects of the facilities on property.

Schedules of department and enforces attendance policies.

Ensures that all work is done with care and no damage occurs.

Core Competencies

• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
• Demonstrates the courage and initiative to present new ideas and perspective to create positive results
• Exhibits respectful consideration of viewpoints, situations and others
• Puts the guest at the forefront of every decision

Essential Requirements

• Advanced knowledge of field concepts, principles, practices and procedures
• Significant experience creating, tracking and controlling financial metrics
• Strong supervisory and communication skills
• Must have working ability with Microsoft Word, Excel and Outlook
• Familiarity w/ building systems, HVAC, Plumbing, Kitchen Mechanics, etc.

Knowledge/Work Experience

• Must be 21 years or older
• BA/BS in related field and/or a combination of relevant experience
• Five (5) years of relevant experience with a minimum of two (2) years managing and directing a Facilities Team for a high volume, luxury complex resort/casino

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment varies. When on the casino floor, the noise level increases to loud.
• When on the casino floor or other designated areas may be subjected to tobacco smoke.
• Must be able to handle intoxicated guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.