Shift Manager - Bedford

In 1975 Wendy's of Western VA, Inc. opened its first restaurant on Electric Road across from Tanglewood Mall. We have steadily grown throughout the western portion of Virginia, and today we operate 14 restaurants focused on delivering the highest standards in quality, service, and cleanliness. Our plans include continued steady growth, and we recognize our crew and management as our most important asset and the key to that growth.

About the role

As a Shift Manager at Wendy's of Western Virginia, you will assist your team by managing both staff and operations at one of our locations across Roanoke and Lynchburg. We offer extensive skills training, multiple bonus programs, and opportunities for promotion—most of our General Managers started as Shift Managers. Highly motivated and dedicated managers can quickly advance to various management positions, including Store General Manager.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment.
• Properly manage your shift using Wendy's Systems.
• Manage, empower, and assist your team in achieving organizational goals that support "Service Excellence" for every customer.
• Perform HR duties to maximize employee engagement and retention.
• Interview and recommend candidates to achieve proper staffing levels.
• Provide A+ training for every employee through established systems.
• Assist the General Manager with administrative tasks.
• Ensure all food safety procedures are executed at a high level, in accordance with Company and Health Department standards.

Requirements

• Restaurant or retail experience, including customer service.
• Ability to work flexible schedules, including late nights and breakfast shifts (most drive-thrus open until midnight).
• Strong customer service, communication, and leadership/organizational skills.
• Ability to stand for long periods without a break and travel to the bank, other restaurants, or the Area Office.
• Reliability is a must.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Job Type: Full-time