Shift Manager - Back of House - Morgantown
About the role
As our BOH Shift Manager, you are responsible for making sure our customers have the best experience possible at Roots. This includes ensuring we serve delicious food quickly, make customers feel awesome when they walk into Roots, and keep the restaurant clean and stocked at all times. As our BOH Shift Manager, your success will be entirely dependent on the success of your Back of House crew. As a result, you will get to know our Back of House crewmembers very well both personally and professionally, train them relentlessly, and support them in achieving the goals they have at Roots. Our leaders are humans who are loved by their crew--and can successfully lead and develop teams to run the best restaurants possible.
Responsibilities
- Communicate the vision for Roots culture actively to your crew to ensure that your Roots Natural Kitchen is a special experience day-in and day-out
- Collaborate with your Leadership Team and crew to make Roots an awesome place to be every single day
- Work with your entire Leadership Team each to improve your crew’s leadership skills. This requires a desire to really understand what makes people tick, how to connect with, motivate, and inspire them to reach their absolute best
- Ensure your crewmembers receive excellent, hands-on training and are supported throughout the entire training process
- Lead and constantly coach your crew on how to run excellent shifts day-in and day-out, with a focus on creating amazing experiences and serving awesome food
- Ensure your crew is hyper-aware of food safety practices and be diligent in ensuring all food safety standards are maintained all the time
- Master both BOH positions (prep and dish)
- Maintain positive and cheerful attitude during all scheduled shifts
Skills, Experience, and Requirements
- Prior restaurant management experience preferred
- Must show empathy for fellow crew members and customers
- Must bring friendliness and enthusiasm to each day
- Must lead by example, through humility and resilience
- Have phenomenal personal, communication, and organizational skills
- Willingness to work a varied schedule, including nights and weekends
Pay
Starting Salary: $20.00 per hour
Benefits
- Great Environment - fun, lighthearted, and supportive environment
- Growth Opportunities - room to grow with us, in and out of the restaurant
- Good Food - tasty food around you that you and your friends can enjoy at free and discounted prices
- Flexible Schedule - weekly schedule designed to help achieve work-life balance
- Paid parental leave
- Paid sick leave (offered to all employees)
- Medical, Dental, Vision, LTD, and Life Benefits - after 30 days of full-time work; healthcare for as low as $20/paycheck for a full-time single employee; $10,000 life insurance benefit at no cost
- Extra Pay - Tips pooled among hourly employees, paid biweekly, usually boost base pay by more than $2/hr
- Quarterly Profit-Share - each full-time employee shares in profits; paid quarterly; can equal up to 10% of quarterly employee pay
- 401(K) - Roots matches 100% of contributions up to 4%
Schedule
Flexible schedule - we write a weekly schedule and will do our best to help you achieve work-life balance.