Shift Manager

About the role

Shift managers play a vital role in our success by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers.

This position does not include direct supervision of other employees, however Shift Managers monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) and execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

Responsibilities

• Provide guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through
• Ensure proper training for crew team members
• Maintain safe working conditions by ensuring all safety guidelines are followed
• Monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC)
• Execute established cost control systems (proper food prep amounts, procedure execution, bin chart usage) to minimize food cost
• Perform opening or closing procedures as needed

Requirements

• At least 18 years of age
• Ability to legally work in the U.S.
• Ability to come to work regularly and promptly
• Ability to stand for long periods of time without a break
• Ability to comply with all food safety regulations
• Ability to work in a fast-paced environment and meet required service time standards
• Ability to take direction and work well with others
• Ability to react to change and maintain a positive attitude
• Ability to obtain Food Safety Certification
• 1 or more years of restaurant or supervisory experience

Benefits

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms