Shift Manager

Employee Discounts

• Employee discounts
• Opportunity for advancement
• Training & development
• Flexible schedule

Who You Are

You're a natural leader who knows how to keep the energy high and the vibes right. You know when to jump in, when to delegate, and how to keep both guests and team members happy. You thrive in fast-paced environments and take pride in setting the tone for the shift.

What That Looks Like

• Lead and support team members during busy shifts to deliver a memorable guest experience
• Run daily pre-shift line checks and uphold food safety and cleanliness standards
• Monitor service flow and verify that all food and drinks meet Tap Room quality standards before they hit the table
• Communicate with other managers to align on daily goals and game plans
• Provide hands-on training to new team members and reinforce Tap Room standards
• Step in where needed—on the floor, expo, or behind the bar—to keep service running smooth

Requirements

• 1–2 years of restaurant experience in a supervisory or leadership role (FOH experience as a lead server, bartender)
• Strong communication and problem-solving skills
• Able to multitask and stay cool under pressure
• A guest-first mindset and commitment to team success
• Willingness to work closely with the kitchen team to uphold consistency and service excellence
• Availability to work nights, weekends, and holidays as needed
• Certifications – Valid TIPS Certification (or willingness to obtain).

Qualifications

• Valid TIPS Certification (or willingness to obtain)

Benefits

• Career Growth & Development – We promote from within and provide real opportunities for advancement.
• Competitive Salary & Bonus Structure – We reward high performance and leadership.
• Work with Passionate People – Join a team that cares deeply about hospitality and loves what they do.
• Be Part of Something Bigger – Help build the future of Tap Room and leave your mark on the hospitality industry.
• Plum Benefits - Plum Benefits is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers, and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels, and much more. Plum Benefits is a unique benefit offered exclusively to companies and their employees.
• Food and Beverage Discounts
• Catering Discounts
• Employee Appreciation Parties (Holiday, End of the Summer)
• Employee outings (brewery tours, Six Flags, baseball games, and more!)
• Discounted Branded Merchandise
• Closed on Major Holidays (Thanksgiving, Christmas Day, Easter, 4th of July)
• 401K with discretionary match (for salaried positions)
• Sales Incentives

Pay

• Not specified

Schedule

• Not specified

About the Role

At Tap Room, we are not just a company, we are a movement. A movement to redefine hospitality, build exceptional experiences, and create real career growth for our people.

Equal Opportunity Employer

Upstream Restaurant Group Inc is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Application Instructions

We are always accepting applications. Please note: Submitting an application means your information will be added to our applicant tracking system. While you may not hear from a hiring manager right away, we review all submissions and will be in touch if we’d like to invite you for an interview.