Shift Manager

Essential Functions

• Ensures the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion.
• Ensures that the prepared food product meets operational, food safety and brand standards.
• Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste.
• Counsels restaurant team on operational standards and takes corrective action as necessary.
• Maintains a fun, fast-paced atmosphere for our employees and guests.
• Greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness.
• Takes corrective action as necessary.
• Enforces sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas.
• Ensures compliance with food safety and brand standards.
• Enforces proper security procedures to protect guests, employees and assets.
• Responsible for guest and employee safety to reduce injury or accidents.
• Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
• Consistently exhibits the actions/behaviors which best demonstrate the company values.
• Performs all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives.
• Always represents Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.

Education And Work Experience Required

• A high school diploma or equivalent is preferred.

Other duties assigned

May be assigned other duties as directed by the company leadership team to include all restaurant management and their assigned representatives.

Physical And Cognitive Requirements

• Regularly communicates clearly.
• Move up to 50 pounds.
• Communicate, detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.

Work Environment

The noise level in the work environment is usually moderate.