Shift Manager

Key Areas Of Responsibility

• Provides supervision during assigned shifts.
• Provides team members and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Maintains speed of service to ensure a positive guest experience.
• Handles guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Trains team members, including new hires and existing staff, to follow company procedures and processes.
• Encourages adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

Job Type

Hourly

Education

High School Diploma or equivalent