Shift Manager

About the role

Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

Responsibilities

Shift Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team is meeting McDonald's standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare him/her to run a great shift
• Meeting targets during their shifts
• Helping assigned Departments meet their goals

Key areas of focus

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment
• Positive team players with a flexible schedule
• Passion to work the famously fast paced McDonald's environment
• Must be 18 years or older to be a manager in corporate owned and operated restaurants

Benefits

• Competitive pay
• College tuition assistance
• Valuable job training
• Retirement benefits