Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Plan and monitor shifts to ensure high-quality service and cleanliness
• Maintain inventory levels and ensure daily maintenance and cleanliness
• Train and supervise staff to meet McDonald’s standards
• Communicate with the next Shift Manager to prepare for their shift
• Meet and exceed targets set during shifts and department goals
• Ensure food safety and handle exceptional customer service situations
• Monitor safety and security protocols

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work in a dynamic workplace
• Must be 18 years or older to apply

Qualifications

While not explicitly listed, previous experience in a similar role and a strong commitment to customer service are highly valued.

Skills

• Leadership and management skills
• Customer service orientation
• Attention to detail
• Time management and organizational skills

Benefits

• Education through Archways to Opportunity programs
• College tuition assistance
• English classes as a second language
• Free uniforms
• National employee discount
• Mcd Perks program

Pay

Competitive pay is offered for the role.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.