Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift.
• Maintain quality, service, and cleanliness standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during shifts and assist in meeting department goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Oversee food safety and production.
• Manage staff scheduling.
• Train new employees.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and a passion for working in a fast-paced environment.
• A flexible schedule and the ability to work evenings and weekends.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not explicitly listed, previous experience in a managerial role within a similar industry is preferred.

Skills

Strong leadership, communication, and problem-solving skills are essential.

Benefits

• Competitive pay starting at $16+ per hour.
• Up to 15-25 days of paid vacation.
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language.
• Healthcare benefits including medical, dental, and vision coverage.
• Short- and long-term disability, life, and accident insurance.

Pay

$16+ per hour

Schedule

Evenings and weekends are common, with flexibility in scheduling.