Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. The position requires managing a team, planning shifts, monitoring performance, and communicating effectively with other managers.

Responsibilities

• Plan and monitor shifts to ensure efficient customer service
• Maintain quality, service, and cleanliness standards
• Ensure compliance with food safety regulations
• Communicate with the next shift manager to prepare for their shift
• Manage inventory and daily maintenance
• Train and supervise the team
• Meet and exceed departmental targets
• Handle food safety and internal communication
• Manage crew scheduling
• Ensure safety and security protocols are followed

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Must be 18 years or older

Qualifications

While not specified, candidates should possess strong interpersonal skills, effective communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

Essential skills include leadership, teamwork, time management, and attention to detail. Proficiency in Microsoft Office applications is beneficial.

Benefits

Shift Managers at a McDonald’s Corporate-owned restaurant are eligible for:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in terms of start times and days off.