Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during your shift and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew and handle food safety.
• Perform management training courses.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a willingness to work in a fast-paced environment.
• Flexible schedule and the ability to work in a dynamic, energetic setting.
• Must be 18 years or older to qualify as a manager in a corporate-owned McDonald’s restaurant.

Benefits

• Competitive starting wage.
• Free employee meals.
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Paid vacation.
• Short- and long-term disability, life, and accident insurance.
• Uniforms provided.
• Paid management training courses.
• Opportunity to advance.