Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. The position requires managing a team, planning shifts, monitoring performance, and handling various administrative tasks.

Responsibilities

• Plan and monitor shifts to ensure efficient customer service
• Maintain cleanliness and quality standards throughout the shift
• Communicate effectively with the next shift manager to ensure smooth transitions
• Ensure compliance with food safety regulations
• Manage inventory levels and daily maintenance
• Train and supervise the team
• Meet and exceed departmental and individual targets
• Handle safety and security concerns
• Schedule staff members

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Age 18 or older

Qualifications

While not explicitly stated, a high school diploma or equivalent is typically required for this position. Relevant certifications or experience in food service management may be beneficial.

Skills

• Leadership and team management skills
• Customer service orientation
• Attention to detail
• Time management and organizational skills
• Ability to handle multiple tasks simultaneously

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the preferences of the employee. The schedule is usually posted at least one week in advance.