Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Plan and monitor shifts to ensure great Quality, Service, and Cleanliness
• Take action to ensure the team meets McDonald’s standards
• Communicate with the next Shift Manager to prepare for their shift
• Meet targets and help departments meet their goals
• Manage food safety, internal communication, inventory, daily maintenance, and cleanliness
• Ensure exceptional customer service and safety/security
• Schedule staff and manage their time effectively
• Train new and existing staff

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexibility with a willingness to adapt to the demanding nature of the job
• Age 18 or older

Qualifications

While not explicitly stated, previous experience in a similar role is preferred. Applicants should demonstrate strong leadership skills, effective communication, and the ability to handle multiple tasks efficiently.

Skills

Essential skills include strong leadership abilities, excellent communication, attention to detail, and the ability to multitask. Knowledge of food safety protocols and management software may also be beneficial.

Benefits

Shift Managers at a McDonald’s Corporate-owned restaurant are eligible for a range of benefits, including:

• Archways to Opportunity: tuition reimbursement and earning a high school diploma
• Free meals on days worked - 30% discount on off days
• Vacation pay for employees working 32 hours or more
• 401K for employees over 21
• Competitive pay
• Insurance
• Opportunity for growth and advancement
• Scholarships for high school seniors
• Flexible hours

Pay

Details about pay are not provided in the job posting, but eligibility for benefits is contingent upon employment with the independent franchisee.

Schedule

The schedule is flexible and depends on the needs of the franchisee, but applicants should be prepared to work a typical restaurant shift schedule.