Shift Manager

Requirements

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Shift Managers perform various tasks such as planning for each shift, monitoring performance, taking corrective actions, ensuring safety and security, communicating with the next Shift Manager, and meeting targets. They may also assist in meeting departmental goals.

• Planning and executing shifts to ensure customer satisfaction
• Maintaining high standards of Quality, Service, and Cleanliness
• Monitoring and addressing performance issues
• Ensuring safety and security protocols are followed
• Communicating effectively with team members and supervisors
• Assisting in meeting departmental goals

Responsibilities

Shift Managers are responsible for a wide range of tasks to ensure the smooth operation of the restaurant. These include managing inventory, performing daily maintenance and cleanliness checks, overseeing food safety, and managing staff schedules. They also play a crucial role in exceptional customer service, safety, and security.

• Managing inventory levels and ordering supplies
• Performing daily maintenance and cleaning tasks
• Ensuring compliance with food safety regulations
• Managing staff schedules and ensuring a balanced workload
• Providing exceptional customer service
• Ensuring safety and security measures are in place
• Communicating effectively with team members and supervisors

Qualifications

A Shift Manager should have previous leadership experience, preferably within a restaurant, retail, or hospitality environment. Positive team player attitude and a flexible schedule are also important qualities. Passion for working in a fast-paced environment is highly valued.

Skills

Effective communication, problem-solving, and organizational skills are essential. Leadership abilities, attention to detail, and the ability to manage multiple tasks simultaneously are also required.

Benefits

The company offers a comprehensive set of benefits to Shift Managers, including:

• Paid time off
• McScholars program for receiving free money towards education
• Archways to Opportunity for earning a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Free uniforms
• Free meals
• 401K benefit

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shift Managers typically work rotating shifts, often including evenings, weekends, and holidays. Flexible scheduling is available to accommodate personal commitments.

Company

At Courtesy Corporation McDonald’s, we believe in fostering a supportive and inclusive workplace where everyone can thrive. We offer college tuition assistance, valuable job training, and retirement benefits to help our employees achieve their goals and build their futures. We are committed to providing a positive and engaging work environment where our employees can grow and succeed.

Additional Info

Along with competitive pay, Shift Managers are eligible for additional benefits including paid time off, free money towards education, and insurance coverage. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling employees. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant, and it will not receive a copy of your employment application or be involved in any employment decisions, including whether you receive an interview or whether you are hired.