Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift.
• Maintain quality, service, and cleanliness standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew and handle food safety.
• Perform various administrative tasks such as scheduling and training.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work long hours on your feet.
• Ability to lift and carry up to 50 lbs.
• At least 18 years old to qualify as a manager in corporate-owned and operated restaurants.

Qualifications

Applicants should have a high school diploma or equivalent. Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance up to $3000 a year, and English classes as a second language, are available.

Skills

Strong leadership, communication, and problem-solving skills are essential. Ability to manage multiple tasks simultaneously and adapt to changing circumstances is required.

Benefits

• $17 to $21 per hour.
• Medical, dental, and vision coverage.
• Paid time off.
• Short- and long-term disability, life, and accident insurance.
• Free uniforms.
• Service awards.
• Retail discounts.
• Periodic performance reviews.
• Advancement opportunities.
• Daily pay (work today, get paid tomorrow).

Pay

• $17 to $21 per hour.

Schedule

• Shifts vary based on the needs of the restaurant.